May 19, 2012

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SATISFY YOUR AUDIENCE

satisfactionWhat Do You Want To Know?
There is so much information on the net, sometimes finding quality content becomes challenging.  For every yes, you can find a no, and for every do-a don't.  The bottom line is the answer to your question on the internet is- whatever you want it to be.  But is it just an answer people you are looking for, or is it the argument that backs up that answer. For most, it is the argument.  Sometimes I like to search for opposing view points or discussion on the net that disagree with my current theory.  Besides adding an element of excitement, it's educational and is helpful in forming an opinion or deriving a conclusion on a particular topic.  So it isn't really about the answer. It's about the argument.

A Logical Answer
In a business of internet marketing there are thousands of discussions and do's and dont's and even more opposing view points then you can imagine.  There probably isn't a more controversial topic as popular as this one nowadays.  Because of this it becomes important for readers to decipher and sift through the content to form their own opinion.  As with just about everything in life, you begin to apply logic to form conclusions. When writing content, we tend to know our subject so well it's easy to assume our audience knows too, and maybe they do, but that's not what they are looking for -especially consumers.  For example:  Many people know that you should use your keyword in a Meta Tag.  But if you asked them why, I doubt even 1/2 of them know why.  Now if I told you why -  you would see so much logic behind that practice.  It would make perfect sense.  After that, I will have just satisfied your taste for knowledge to the fullest extent. Keep saying to yourself as you are creating your content ....Why?  Why? Why? That's really what your audience wants to know.    
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FOCUS BRIEFING - COMMENTS FROM THE EXPERTS ON LANDING PAGE OPTIMIZATION

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IMPORTANT ELEMENTS OF INTERNET COPY

elements of content writingWriting content for the internet has taken on some characteristics that in the "politically correct" journalism world, may cause quite a stir. The good news is, you get to let your hair down a bit. Your focus for writing virtual content is flow, much like a conversation has. So  have one -with-your virtual audience

FLOW

BREVITY

VISUAL PRESENTATION

 

Give Flow to Exciting Content

This particular element may, for some, may be the most difficult one.  By organizing your thoughts into an outline beforehand will have an enormous effect on your flow.  For a quick review on composing an outline see "Content is King"    If some of your topics lead up to a larger main point, then those should be arranged in the beginning and middle, pulling the reader along to the "big bang".  This is a great technique for keeping your audiences attention, which can be a difficult task on the internet landscape. The internet provides  thousands of distractions on any given web page to direct their attention away from your dialogue.   Leaving hints of what's to come, along the way, is another great tip for capturing and keeping your readers attention all the way through.

Brevity is Your Best Friend

Content on the web should be brief and to the point.  Pack as much rich information as you can into one article and one sentence.  But try to keep your sentences short.  Long sentences will tire people out, exhausting them before they make it all the way through. Short sentences for short attention spans.  Try to make your content easy to ingest by requiring the least amount of effort from the reader in order to follow.

The Winning Visual Presentation

Unlike a book or other hard copy material the internet provides a challenging landscape for content writers.  There are many aspects of it that can draw the readers attention away from your article or web site.  Not to mention the ease of a simple click to take them on another journey is all the more inviting.  Your content has to be not just good-it has to be great! Visual appeal can be the difference between good and great.  Leave enough white space between paragraphs. This is soothing to the eye and makes your content easier to tackle.  One long clump of words on a page looks painful to a reader.  Split your content up and use paragraph headings that describe what that paragraph is about.  Most people first scan web content before deciding to read in more detail.  This is your chance to snag their interest so make these clear, concise, and helpful to someone seeking information quickly.
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ADAPT OR DIE!

BusyBusySome good advice, especially in a down economy and in lieu of the war zone that has become the internet, is your reinvention or reevaluation of offerings.   As mentioned by Aaron Wall in a post I read today on SEO Book- Small businesses stand a good chance of  getting trampled in organic search and due to their size will never win against large businesses who can offer prices much lower than the smaller guys.  Competition is getting fierce and larger companies are at an even greater advantage in this economy.  How does a small business compete?  Very carefully! So often in our business we are spread very thin.  With the hustle and bustle that becomes our lives we have little time for extended focus on one or two projects.  Spending more than 30 minutes on an singular event to us seems like hyperfocus.    Do you actually get more done by operating at speeds that keep up with light. Hmmm?  Maybe,  but is it done well? Doubtful.  Do you ever get recognition praise or reward for this  tail spinning.  NEVER! in fact probably the opposite since the quality of our output severely suffers in EVERY thing we do.  In a market where competition is fierce you better be good at something because if you aren't you don't stand a chance.  Start thinking on a micro level.  Easier said than done I know but pick something and become an expert at it, even if it means giving up other parts of your business permanently.  In this market it's not about how many things you know, but how well you know them.  Gear up for some brutal competition requiring polishsed skills and your focused attention.  In the long run you will fare much better being good at something, instead of good at nothing. Later after you have mastered one area of your business to it's maximum efficiency, then start on mastering something else.  You'll get there trust me and when you do, you'll be the best!
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INCLUDE A WEB MARKETING PROFESSIONAL IN YOUR WEB DESIGN PROJECT

Internet Marketing Professional - Jennifer WingIt happens on a regular basis.  A client comes to me with his finished site, proud of its spectacular look with moving graphics and fancy navigation that spins around when you hover over it with your mouse.  After he proudly proclaims of his readiness to do internet marketing, I watch the deflation occur as I tell him his site will need to be entirely rebuilt if being found on the internet is important to him. I cannot stress enough how important it is to include a marketing professional in your web design project. Moving graphics require coding that is not read by search engines.  Too much of it surrounding your HTML (the content that is understood by search engines) is likely to be missed or skipped over.  As a rule of thumb, keeping all moving graphics or text within the header of your site is the best policy for providing a "content rich" website that will have a much better chance at being found or ranking in the SERP's  This is just one of the very important reasons you should include a web marketing professional in your web design project, however there are thousands of others.  Often people lump web designers in with internet marketers and vice versa.  What is important to remember is that although their services may overlap in relation to that website, their purpose is very different.  A web designer is interested in two things 1. The way the site looks, and the client satisfaction in how it looks.  Internet Marketing professionals care much less about how a site looks and more about its functionality for users and marketability to search engines.   Asking or expecting your web designer to make your site "SEO Friendly" is like asking an electrician to build a house.  The biggest downside of excluding a marketing professional in the web design process is that trying to make changes after the fact is sometimes more difficult even impossible without a complete redesign.  Internet marketing has a huge focus on code/content that is the framework of your website.  Just like a house,  if you take the frame away the entire house comes crashing down.
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ECOMMERCE: DON'T BE FOOLED BY INTERNET MYSTIQUE - LOWER YOUR MARGINS AND YOUR EXPECTATIONS

Many misconceptions exist about selling products on the internet that land thousands of internet marketers offline to sell in a more lucrative and forgiving market. The first mistake is viewing internet sales much like they view offline, B2C sales. They figure by throwing up a site with some pictures and text, magically people will not only come to it, but that they will also buy their product. Unfortunately, the internet is not a sidewalk where local passerby stumble upon your site while window shopping. Then as if by some magical attraction, like love at first site, fall in love with the representation of your item for sale, a graphic and some text, and are convinced to buy it, regardless of the numerous risks involved with the purchase.     Whatever you do to sell your product off the internet, you must be twice as good at it online. For one, you are basically attempting the impossible, to convince people to buy your product without saying an audible word.  It’s like someone asking you to sell shoes for example without speaking a word and without letting the buyer try them on.  Every purchase made on the internet is viewed as a risk by a buyer for many reasons. To name one of the more obvious is, will I like it once I get it? Buyers also hesitate for safety reasons, cautious of paying for the item and never getting it. As an ecommerce marketer you are asking people to “take your word for it,” that the product is worth the cost and that you are a legitimate business selling a legitimate product.  This is in addition to the thousands of other objections that go along with buying something before getting to see it up close. Why would someone want to purchase something online versus in a retail store? Truthfully I cannot think of any.  As an online marketer,  you have to create that reason.  Probably the most common reason people would actually prefer to buy it in a retail store is the immediate satisfaction it brings.  Overcoming this objection is quite possibly the hardest one since most buyers would actually pay a higher premium to satisfy their need to have it now.  By giving your potential buyer a lower price and free shipping creates a reason to buy your product online versus in a store.  If your margins are already tight, you may want to rethink internet sales especially if your competitors are offering free shipping.  Believe it or not this is a big deal breaker no matter how little or how much the shipping costs actually are.  Assuming now that you have reduced your price for the product and offered free shipping, “what risk are you going to take to even the score for the risk they are taking by giving you their money, trusting that they will eventually get the product if all goes well. This includes the unforeseen shipping blunders that now add a third party to their risk of purchasing.  That’s a lot to ask of someone you don’t know, don’t you think?  What kind of guarantees do you offer?  What is your return policy? Can people ask questions with a quick reply when inquiring about your product?  Can people sample it before they buy it?  I urge every internet marketer to have a solid return policy that guarantees the buyers satisfaction in the purchase otherwise the most prevailing guarantee is - no sale. Your lead capture must be polished and you have to be willing to give something away.  You take a risk and the buyer takes a risk. Whatever it is you use to persuade your audience to buy, it must be worthwhile, bordering on exciting! The idea on the internet is to sell your product in bulk to make up for how low you’ve had to reduce the price. Now with all of that said, before worrying about how to sell to your visiting traffic, you may want to first worry about getting them to your site.  That in itself is enough of a challenge to kill off the first round of the misled marketers before even making a single sale.  Do I think selling something on the internet is easy?  The answer is a resounding, “NO.” Contrary to the belief of a large majority, it is one of the hardest sales to make.
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SOCIAL MEDIA IS NOT A FAD

social media logoIf you haven’t already jumped on the social media speeding train, do not wait another moment.  This is not a fad that is going to die out anytime soon.  I just recently saw an article stating Facebook as the 4th largest website in the world- in the shortest amount of time.  Having worked directly with corporate organizations that are far removed from the use of social media or even the internet in general as a sales tool, I know what most businesses think immediately when faced with the idea:  “It doesn’t fit our framework” or “I am afraid it will distract our employees who will then become less productive” In response I say, “you could only be so lucky.”  Try getting 10 or so old school sales reps to just dip their feet into the social media pool is like …well, trying to teach an old dog new tricks.  Furthermore if you can honestly tell me that the 200 million people on Facebook aren’t your customers, then I would say, “you’re in the wrong business.”  The truth, as hard as it may be for businesses to swallow, is that customers, (the ones that buy your products or services) are involved in social media and they much prefer to do research and make their purchases online.  The reality is if you don’t get involved in social media immediately it may cost you a whole lot more than you would lose by at least trying it.  Guessing that your next question is probably going to be “how?”, I have come prepared to offer some advice.   Don’t try to do it alone by researching and finding your way in the dark.  That will most likely be a lesson in futility and cost you more blood sweat and tears than you can stand at the moment.  Hire a professional who will lead the way, instruct your team and run with your brand in all the right directions.  Hiring a managed service provider that can manage your campaign is a wise move and money well spent.  Think of them like a temp or part time employee because they will need to integrate with your company to be effective.  Consequently this happens to be a managed service providers strength within their market; their ability to integrate and manage your business over a long period of time.  Success in social media will not happen overnight and will not happen any sooner by simply thinking about it.   Getting  a team of individuals involved in something new can be very trying and time consuming and my guess is you have plenty of other business related activities to keep you busy, like running it.  Seek out a managed service provider, and find one you like personally because they’re moving in.  You said you wanted to be successful didn’t you?
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WEB MARKETING AS A MANAGED SERVICE

ist1_4278668-business-conceptI am writing today to speak of an exciting project I am involved with for an online magazine that is all about managed services.  I was asked to participate not only as an editor of the magazine but also as one of the featured managed services providers.  SEO /Web Marketing is not typically classified as a managed service but in actuality fits the defintion of that term quite closely.  After first being asked to be the editor a decision was also made thereafter to represent the category of SEO and Web Marketing as an Expert for their "Ask The Experts" section of the magazine.  Here, visiting traffic can ask questions to experts in the fields of Managed IT, Telecommunications, Call Center Services, Offsite Data Storge, and now SEO and Web Marketing.  Amongst the exciting featured sections are: "Tip of the Day", Executive Interview, Featured Article and Featured Provider.  Adding to the blog with be posts from the experts themselves on their respective topic.  Our goal with this project is to initiate interaction and create an environment that opens up the communication lines.  Anybody intererested in getting information on any of the 5 mentioned  managed services, nows your chance to get it free from experts.  As some may know, since the conception of managed services they have found this service model to be a growing need for the small business owner as oppossed to the Enterprise business model that is started from.  The magazine is due to launch on September 9th.  Check it out if you're interested at Managed Service Providers
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CONTENT IS KING

More than ever, especially in the world of social media, written content is the driving force behind one's success on the internet.  The more you have the better chance you will have at being found.  For many, who although are skilled in reciting the english language but not writing it,  this is a terrifying and seemingly impossible feat. Content Writing:  Make it Simple For those of you who find it difficult to put words on paper in any sort of logical order here are a few tips to help make it easy. Make an outline of what you want to say or the message you want to get across.  Content writing is much easier when you first organize your thoughts with an outline.  Start by putting the major points to discuss on paper but don't worry about the order.  Later when you have jotted all of them down begin by putting them in an order that seems logical.  This will dramatically help your content writing to have flow, and to make sense. After putting your topics in order, make bullet points under each one of the key points.  Make this brief!  This should only be an outline or highlights of each section. One sentence per bullet point although you may have several bullet points if that subject contains many different things to talk about.  Here is an example:

Subject:  How to Write Content

Style of Content Writing
  • point of view (1st or third person)
  • stick to one throughout
Planning your content writing
  • Jot down major points to discuss
  • Put in chronological order
  • Under each heading put bullet points of key information to discuss
Writing the Content
  • Write the intro paragraph (brief summary of topics for discussion)
  • Using outline as a guide write content that is rich with information
Summing up the written content
  • write a summary or conclusion paragraph
  • should relate to your intro paragraph by summing up the points discussed
Having a guide as you write your content, helps to organize your thoughts and ensures you stay on track with your ideas and information.  While it may seem like added work, it will actually save you time.  Once the outline is prepared, you are more than halfway done.  Try it the next time you are staring blankly at a white screen like a deer in headlights.
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FACEBOOK LAUNCHES A NEW MARKETING TOOL

Facebook IconFacebook has launched their best widget ever. Finally facebook has come out with something to support the company pages that allows you to place a box on your website. This box contains streaming content and a button that will allow people to become fans of your Facebook page right from your website.  Check out my side bar where I have placed it.   The best part of it is that the box installs easily without any hassle's, even on a blog.  All I did was found the template page for the side posts and placed the very short code on that page.  First time it worked perfectly which seems rare when installing new code on a blog.  The widget also allows you to install it with or without streaming content or with or without the fan list.  The box does tend to be a bit large so unchecking one of the two features from the company page where you originate the code will help to make the box a bit smaller. 

This is a great new feature both for Facebook and for the Company pages because it allows companies to create a following and initiate interest in their Facebook page even when the user is not logged in or actually on Facebook at that moment.  This will undoubtedely arouse even more interest to join facebook and to get them involved in the company pages that were until now sort of a deserted island on Facebook.  It is nice to see Facebook offering some support for these very valuable and free means of company advertising.  It seems until recently not many even knew about this area of opportunity on there. To get the code: Go to your company page.  Directly underneath the profile picture or logo are several options. Click on "add a fan box" and facebook will automatically generate the code that you install onto your website or blog.  Installation on your site will vary depending on where you want it.  But all you have to do is paste the code on the page you want.  It is as simple as that.  Alter the code to change the box size or change the amount of fans it shows.  If you want the box smaller and you have a lot of fans, then changing the number of fans to show will help to make the box smaller as well.  Happy fan collecting!

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